I use FortiClient VPN to connect to a server which belongs to the Department of Defense. I was just issued a new Common Access Card (specialized smart card used by the DoD) and I can use it to access CAC-enabled web sites, but cannot connect to the VPN. I get this message:
"Unable to logon to the server. Your user name or password or client certificate may not be properly configured for this connection. (-12)"
I have already cleared out all the existing certificates using IE so that the system would be forced to reload the certificates from the smart card. I have no idea what else to try. Thanks to anyone who can suggest troubleshooting steps.
I was originally using FortiClient 4 but upgraded to 5.4 in the hopes it would resolve the issue... it didn't.
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