Hello,
I have restored an archive on cluster of 2 gates from the master gate, but now it's unable to connect (GUI, CLI, console ..) with anyone local account on them .....
This cluster is in production and all the traffic is ok ; On Fortimanager, members are ok and synchronized , the state (active-passive) is ok ; I can push new configuration from FM to Gates etc...
All to be seems ok but impossible to connect on gates !
I have tried to push a retrieve since FM but same result.
Any idea please ??
For information, the maintaner function is disabled.
Thanks
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Hello @ndumaj ,
The error when I try to connect is "authentication failure" but the ID & PWD are ok.
VM console ?? -> The gates are appliances.
Thanks
Hello @ckteur
What is the Fortigate model and firmware version?
BR
Fortigate 600D with 6.4.14 firmware
BR
For information , same problem from CLI console on Fortimanager
BR
Are you able to log in with admin remote users(LDAP users)?
BR
Check this setting:
config system global
set admin-restrict-local {enable | disable} <----- Default is set to disable.
end
If enabled, as long as any remote server is available on FortiGate (TACACS, LDAP, or RADIUS) is up and running, local admin authentication will be blocked. Local admins will be allowed access only if no remote server is detected.
Not sure how it looks in 6.4.14
https://docs.fortinet.com/document/fortigate/7.6.0/new-features/685134/restrict-local-administrator-...
This parameter is "disabled" on configuration
BR
I would try through the device console:
https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-connect-to-the-FortiGate-console-po...
BR
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