Unable to connect FortiGuard servers

[emhe13]

Hey, I renewed the license of my fortigate from the portal but it does not update in my fortigate because it shows that it cannot connect to the fortiguard servers, someone knows what to do: it showed me the following error output, in addition to without problem I can ping service.fortiguard.net and update.fortiguard.net

[359] __ssl_crl_verify_cb: Cert error 20, unable to get local issuer certificate. Depth 0

[felipe_Santos_Nascim]

Hi,

Did you manage to solve your problem?

I have the same problem.

[JNDias]

Please check this KB:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Failed-to-contact-FortiGuard-servers-due-t...