Unable to configure Forticlient on iPad

[JimInAuburn]

I installed the FortiClient on my iPad from the app store, and when I go in and try to configure an SSL connection back to my firewall, it will not let me configure a new SSL connection.  It just pops up an error message when I click on the connections link when trying to configure a new SSL connection.   Is there some way on an iPad where I have to enable permissions FortiClient to create connections?  This is just a stand alone iPad Air.  I have tried rebooting and re-launching the FortiClient and I just get the same error.  I was able to configure on my iPhone XR with no problem.  The error says:

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Warning

FortiClient will not create any VPN account.  Please re-launch FortClient and Allow to add/create VPN connection.

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[ozkanaltas]

Hello @JimInAuburn ,

Can you try to uninstall and reinstall the FortiClient App? 

[hbac]

Hi @JimInAuburn,

When you first install and open FortiClient, it should ask if you want to allow notifications/configurations. You should accept that. Otherwise, you can go to settings > FortiClient VPN > allow notifications. 

Regards, 

[hbac]

If you selected 'Don't allow', you will need to re-install the APP and 'Allow' when prompted.