Hello
we have a problem that we unable to allow fortitray. If we try to use Forticlient VPN only version to connect to our vpn, it prompts a windows that Fortitray needs to be allowed. If we press on open security & privacy it just shows the general screen of security & privacy and not the windows where you can allow fortitray.
We were using Forticlient 7.0.3 and upgraded to 7.0.7 but the issue persists.
Solved! Go to Solution.
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
Well no idea why your OS is showing blank info there. Perhaps something to look into on your side. But for now why not just try enabling both of those items and restarting. One of them is most likely FortiTray.
I ran into this. I allowed the apps to run as described above, but get the error now "You can't open this application "FortiTray" because it may be damages or incomplete.
Created on 09-21-2023 06:57 AM Edited on 09-21-2023 06:58 AM
Hi @hd1 , did you ever resolve this issue? I have a client with the exact same message. (FortiTray damaged or incomplete.) My only guess is that our antivirus or MDM are creating the problem.
Would like to know your troubleshooting or solution.
C
UPDATE - I figured this out after hours of failure.
I manually uninstalled as much of Forticlient as I could, using the steps found on the Forti support site, with restarts between steps. Then I installed the licensed version of FortiClient found in the Tools download from the support site. Then I was able to Uninstall everything using the Forticlient Uninstaller. And only then could I reinstall Forticlient 7.0.9.
Created on 11-01-2024 03:34 AM Edited on 11-01-2024 08:29 AM
Hi to Everyone, I saw this in Reddit, in my case this solve the problem
Go to: Settings > General > Login Items & Extensions > (scroll down to extensions) Network Extensions. Then click the "i" icon. Then enable FortiTray
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
User | Count |
---|---|
1688 | |
1087 | |
752 | |
446 | |
226 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.