Hello,
I'm unable to update block/safe list in fortimail since doing a fimeware upgrade. It got updated to v7.2.3(GA-Maturity), build395, 2023.04.17. When I try to add a block or safe email address, it states, "Failed to add the entry to the list" Any Idea on how to fix this? As well, the block list that was there before the firmware update, is now gone.
Found the cause...block/safet list tracking wasn't enabled. Once enabled I could see the list of prevously blocked/safe and add to it.
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
User | Count |
---|---|
1741 | |
1109 | |
755 | |
447 | |
240 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2025 Fortinet, Inc. All Rights Reserved.