Unable to access Web GUI after upgrading to 7.4.3

[PCHB]

Hello,

We have an FAZ Hyper-V VM running the latest 7.4.3 code. I can ping it and I can SSH into the FAZ but I cannot access it via the web GUI.  Edge returns ERR_CONNECTION_REFUSED.  Firefox just says Unable to connect.  Interface has  "set allowaccess ping https ssh snmp"

Platform Type : FAZVM64-HV
Platform Full Name : FortiAnalyzer-VM64-HV
Version : v7.4.3-build2487 240514 (GA)

[pmeet]

are you trying to access the FAZ GUI from the same local network or from any outside network

[PCHB · Accepted solution]

we've found that FAZ had only 4 GB RAM and 4 CPU that was the reason why you were not able to access the GUI after upgrading it from 7.2.5 to 7.4.3.  oops.

[hjhajj]

Hello,

Could you try using chrome browser and in an incognito window to confirm if the issue persists in chrome too

[Krzysztof_Wiecha]

Remember - It's important to FAZ have internet access (FortiGuard servers)