Unable to Setup FGT100F device in WhatsUp Gold

[himanshusince1989]

Hello Everyone 

I am using 2 x Fortigate Firewall 100F firewall in HA Active-Standby with latest firmware. Both the devices are sync with each other. I have configured both the firewall with Dedicate Management Interface and also enabled SNMP service on it, so Can access both the firewall at the same time. I configured SNMP V1,2,3 and trying to add that device in NMS tool WhatsUp Gold, but always saying credentials failed, I have verified the NMS credentials with FIREWALL and checked with Multiple Auth and Priv and with no Auth-Priv as well, without luck. What might be the issue.

[AEK]

Hello

First, try check with snmpwalk/snmpget.

Something like this:

$ snmpwalk -v3 -u <username> -l AuthPriv -a sha -A <auth_passphrase> -x aes 128 -X <priv_passphrase> <FGT_IP_address> system

If it works that means there is some problem from your NMS side.

[scitlak]

Did you enable the SNMP-Agent shown below?

[himanshusince1989]

Hello Everyone,

It was added successfully on WhatsUp Gold, actually the MGTM VDOM moved to different other than ROOT, once I configured on dedicated MGMT interface, so Inside SNMP User configuration I set the VDOM to the same and added successfully.