Unable to SSH into Fortigate 80C

[JBruyet]

Hey all, a while back I had to make some changes to the access to my Fortigate 80C. Now I need SSH access and apparently I don't have the correct password for the root account. Is there a way to change the root account's password from the web console? Googling this just brings up how to change the admin password.

Thanks,

Joe B

[emnoc]

Theirs no  such beast as a "root"  account . I guess you mean  "admin" and yes the std SOP is to do this from the console access and  you need the "unit serial number".

I posted this on my blog a few years back it's still applicable.

http://socpuppet.blogspot...password-recovery.html

[JBruyet]

Sigh, I was ssh'ing in from one of my Linux servers while I was operating as root. THAT was what put "root" in as the login name. Thanks for the note about non-existent beasts -- that pointed me in the right direction and I'm in now.

[emnoc]

We've all been there and done that