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mvatansever
New Contributor II

Unable to Register FortiNDR-Sensor with FortiNDR-Center on VMware ESXi

Dear,

I have installed FortiNDR in my VMware ESXi 6.5 environment. The installation consists of two platforms: FortiNDR-Center and FortiNDR-Sensor. Below are the details of the installation files and the configurations:

Installation Files:
Center: FNDR_VMC-CENTER.v7.4-build0534-FORTINET.out.ovf
Sensor: FNDR_VM-SENSOR.v7.4-build0534-FORTINET.out.ovf

VMware Resource Allocation:
FortiNDR-Center
Name: FortiNDR-VMC
IP: 10.0.1.150/24
Route: 10.0.1.1
RAM: 32G
CPU: 8

FortiNDR-Sensor
Name: FortiNDR-VMC
IP: 10.0.1.151/24
Route: 10.0.1.1
RAM: 8G
CPU: 4

Everything appears to be functioning correctly; however, I am unable to register the FortiNDR-Sensor with the FortiNDR-Center. I have followed the installation and registration steps as outlined in the documentation, but the sensor fails to register.
Could you please assist in resolving this issue? Any guidance on additional steps or configuration checks that I might have missed would be greatly appreciated.

Thank you for your support.

Sensor_Information.pngCenter_Information.pngFailed_to_Register_New_Center.png

1 Solution
mvatansever

Hi @mpapisetty ,

My issue with FortiNDR was license-related. When I installed a temporary license, I was able to register the sensor to the central system.

 

Regards,

View solution in original post

3 REPLIES 3
mpapisetty
Staff
Staff

Hi @mvatansever ,

Could it be that the ports needed for Sensor and Center communication are not allowed? 

https://docs.fortinet.com/document/fortindr/7.4.4/administration-guide/568647/appendix-c-fortindr-po...

 

 

-Manoj Papisetty
mvatansever

Hi @mpapisetty ,

My issue with FortiNDR was license-related. When I installed a temporary license, I was able to register the sensor to the central system.

 

Regards,

mpapisetty

@mvatansever ,

Sounds good. Thanks for the update. 

-Manoj Papisetty
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