Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
Questionable
New Contributor

Trying to get full OS version from FortiCloud

Good evening,

 

Is there any way of getting the full OS version of FortiGates managed on FortiCloud? The OS version listed (FG100F-FW-7.02-1396 for example) doesn't seem particularly helpful if you can't get the build number without logging into the support portal and navigating all the way down to the individual firmware version (unless there's a list of build numbers against FortiOS version numbers somewhere I haven't seen?).

 

The Software Lifecycle page is slightly more helpful but only lists firmware down 7.2 or 7.0 for example, not specific release. 

 

Alternatively, how else do companies automate keeping track of firmware across many individual clients?

1 Solution
Debbie_FTNT
Staff
Staff

Hey Questionable,

are you looking for some way to see the version like 7.0.11 or 7.2.5 in FortiCloud? Or do you want the actual build number (in your example that would be "1396")?

You should see the full version listed in the 'Asset' overview, see below screenshot:

forticloud-asset.PNG

 

If you're looking for the exact build number, those would be the four trailing numbers as noted above.

Please let me know if this answers your question.

+++ Divide by Cucumber Error. Please Reinstall Universe and Reboot +++

View solution in original post

4 REPLIES 4
Anthony_E
Community Manager
Community Manager

Hello,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello,

 

We are still looking for someone to help you.

We will come back to you ASAP.


Regards,

Anthony-Fortinet Community Team.
Debbie_FTNT
Staff
Staff

Hey Questionable,

are you looking for some way to see the version like 7.0.11 or 7.2.5 in FortiCloud? Or do you want the actual build number (in your example that would be "1396")?

You should see the full version listed in the 'Asset' overview, see below screenshot:

forticloud-asset.PNG

 

If you're looking for the exact build number, those would be the four trailing numbers as noted above.

Please let me know if this answers your question.

+++ Divide by Cucumber Error. Please Reinstall Universe and Reboot +++
Questionable

Hi Debbie, 

 

That is perfect, thank you. I wasn't aware of this separate FortiGate Cloud management page, this is just what I needed.

Labels
Top Kudoed Authors