Hi,
I will be transferring my unit from one FortiCloud account to another.
Will the existing licenses and existing configuration be retained once the device is transferred?
Thank you!
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Hi,
Here is a useful KB article for the same:
You can always call as a registered user for the old FortiGate to Customer Service after this is done to make sure licenses are transferred
https://www.fortinet.com/support/contact
Here are other useful documents for the same:
https://docs.fortinet.com/document/fortigate/7.6.0/administration-guide/737278
I further confirmed: licenses and contracts transfer with the device. Config should not be affected. However, it is always a good idea to backup config before any changes.
Hi,
Here is a useful KB article for the same:
You can always call as a registered user for the old FortiGate to Customer Service after this is done to make sure licenses are transferred
https://www.fortinet.com/support/contact
Here are other useful documents for the same:
https://docs.fortinet.com/document/fortigate/7.6.0/administration-guide/737278
I further confirmed: licenses and contracts transfer with the device. Config should not be affected. However, it is always a good idea to backup config before any changes.
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