Transfer of FortiCloud Accounts Effects

[heyyo]

Hi,

I will be transferring my unit from one FortiCloud account to another.

Will the existing licenses and existing configuration be retained once the device is transferred?

Thank you!

[nradia_FTNT · Accepted solution]

Hi,

Here is a useful KB article for the same:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-FortiCloud-account-and-FortiGate-Cloud-acc...

You can always call as a registered user for the old FortiGate to Customer Service after this is done to make sure licenses are transferred

https://www.fortinet.com/support/contact

Here are other useful documents for the same:

https://docs.fortinet.com/document/fortigate/6.4.2/administration-guide/388078/transfer-a-device-to-....

https://docs.fortinet.com/document/fortigate/7.6.0/administration-guide/737278

[nradia_FTNT · Accepted solution]

Hi,

Here is a useful KB article for the same:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-FortiCloud-account-and-FortiGate-Cloud-acc...

You can always call as a registered user for the old FortiGate to Customer Service after this is done to make sure licenses are transferred

https://www.fortinet.com/support/contact

Here are other useful documents for the same:

https://docs.fortinet.com/document/fortigate/6.4.2/administration-guide/388078/transfer-a-device-to-....

https://docs.fortinet.com/document/fortigate/7.6.0/administration-guide/737278

[nradia_FTNT · Accepted solution]

I further confirmed: licenses and contracts transfer with the device. Config should not be affected. However, it is always a good idea to backup config before any changes.