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osourabie
New Contributor

Transfer license to a new FortiGate device

My FortiGate 100F, has been damaged by lightning. We have purchased a new FortiGate 100F. We want to transfer the license (2 years subscription) from the damaged FortiGate 100F to a new one FortiGate 100F. I wanted to transfer the license directly, but unfortunately I have already registered the new FortiGate 100F on my account, so I can't transfer the license.

Can anyone help me?

Many thanks.

1 Solution
abarushka
Staff
Staff

Hello,

 

Please log in to you FortiCare account and open "Customer Service" ticket (not "Technical Support ticket" TAC).

FortiGate

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2 REPLIES 2
abarushka
Staff
Staff

Hello,

 

Please log in to you FortiCare account and open "Customer Service" ticket (not "Technical Support ticket" TAC).

FortiGate
osourabie

Hello;

Ok well noted,

Thanks Abarushka.

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