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slon
New Contributor

Transfer Fortigate unit from one registered owner to another

Hello.

 

I am using a handout FortiGate unit, that still have several months left on a support contract.

How can I register that unit under my Fortinet account and purchase a new support contract, when the current one expires?

 

Thank you.

1 REPLY 1
Yurisk
SuperUser
SuperUser

You open a Customer Services ticket on the Fortinet Support portal and ask to transfer this device to your account stating all its details, Fortinet will contact the current owner and if she/he confirms the transition, the device will appear under your account in a day or two. 

 

Yuri https://yurisk.info/  blog: All things Fortinet, no ads.
Yuri https://yurisk.info/ blog: All things Fortinet, no ads.
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