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technik
New Contributor

This site cannot be reached (ERR_CONNECTION_RESET) since updating to 5.2

We have 3 sites with

FG 100D/110C/80C Software Version: v5.2.13,build762 and

FAP's 221b/221c Software Version: v5.2-build0265

 

Since upgrading to this version we seem to have computers/laptops randomly showing page cannot be displayed when browsing both local and internet websites.

 

Has anyone else had similar problems?

1 REPLY 1
nickmanny
New Contributor

The error this site can't be reached problem is usually generated mostly if you don't have a connection to the Internet or a misconfigured network. It can also be triggered by a dead DNS server response or a firewall blocking the Google Chrome from locating the network. DNS is that network address that translates the website name to its internet address. Another reason could be the firewall preventing Google Chrome to load the webpage. In order to fix this “connection” error, there are a few simple steps that you could apply, such as:

 

[ul]
  • Clear your browser cache.
  • Reset your IP address & flush the DNS cache.
  • Check proxy settings.
  • Disable your firewall.[/ul]

     

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