Superflous spaces and blank lines in FortiManager Version History diff - how to fix?

[AlexFerenX]

Blank lines flagged as differencesHi!

running FortiManager VM 7.0.11 - the Revision's "Device Configuration DB" "View Diff" is always showing blank lines and space at every change, despite "Config Sync" showing "Synchronized" - see screenshot. With so many changes, the GUI function's near useless (although, "Capture Diff to a Script" works OK).

How to fix?

Thanks!

[smkml]

Hi @AlexFerenX ,

Have you tried perform a retrieve to see it fix the changes?

 

[AlexFerenX]

Hi! I don’t see this is warranted. If you could present some means or reason for it (eg. a printout) sure, but just for the heck of it… no! 

[smkml]

Hi,

Retrieve just sync it back a config from your FGT db to FMG device manager db. It is commonly used to make it sync. If you are not familiar with this, you may take a look on the doc and KB.

https://docs.fortinet.com/document/fortimanager/7.2.4/administration-guide/556889/retrieve-configura...
https://community.fortinet.com/t5/FortiManager/Technical-Tip-How-to-fix-synchronization-issue-in-For...

[AlexFerenX]

Hi! Let’s see if Fortinet engineers can propose evidence-based approach to troubleshoot this problem to determine root cause. Thanks!

[JRI_Matt]

Seeing this on Fortimanager 7.4.4 as well, this makes the view diff feature useless.