Strange forticlient behavior with MacOS

[vladxxx]

Hi,

I have a very strange problem with Forticlient when I use it from MacOS (Sonoma). It was ok earlier (with Ventura) but because I tried to debug some another strange IPSec VPN issue, I had to uninstall it (using the official method) and install an older version. Since then when I press connect button for my SSL VPN it seems Forticlient is freezes (stuck in connecting phase) and the disconnect button also not working, so I have to shutdown Forticlient.... Unfortunately due to Fortinet strange policy, support can't help (forticlient-vpn is not covered by support contract), so all my hope is in this community :) Have you ever seen something like this? Any suggestion to fix?

Thanks

L:

[Umer221]

Did you enable web version SSL on FortiGate? If you did, then try accessing via web.

https://docs.fortinet.com/document/fortigate/7.4.1/administration-guide/579694/ssl-vpn-web-mode-for-...

[Umer221]

Some users with similar issue, were able to get it to work by installing an older version of FortiClient.

Try installing 6.0 version range and then test.

[Umer221 · Accepted solution]

Try installing an older version of FortiClient 6.0 range

[vladxxx]

Thank you all. Seems like this is some kind of compatibility issues between the latest (7.x) version of Forticlient and MacOS Sonoma. With 6.x it is working perfectly

L:

[Umer221]

Thanks for letting us know, we will keep a track.