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anasb
New Contributor

Static PPoe Wan IP doesn't work

Hi, I have FG-100E with newest FortiOS 6.0.4 build0231 I have following error messages in my browser : DNS_PROBE_FINISHED_NO_INTERNET or ERR_CONNECTION_TIMED_OUT, and in nslookup Cli i have : DNS request timed out...

Sometimes i ping 8.8.8.8 but works fine and 8.8.4.4 it fails.. I have public static IP address assigned via PPPoE protocol.

I had this problem after having after fixed IP by my ISP. Do you have any ideas what to do? Restart FG didn't help. Errors (due to timeout) occur approx every 1-5 minutes and continuously (for several days).

2 REPLIES 2
ede_pfau
SuperUser
SuperUser

For resolving this I would contact your ISP. Are you sure they use PPPoE, or DHCP? Have you checked all Layer 2 parameters, duplex and speed settings?

Ede Kernel panic: Aiee, killing interrupt handler!
Ede Kernel panic: Aiee, killing interrupt handler!
anasb
New Contributor

I've resolved by changing the pppoe login.

Thanks you for your help.

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