I have an Fortigate 60E with on port 7 with a Fortigate 48 ports switch connected trough Fortlink with IP adres 192.168.5.1 - 192.168.5.254.
On my FortiSwitch a have a VLAN ID 60 for Wifi with adres 192.168.2.1/255.255.255.0.
On port 40 of my switch i have an Fortigate AP (FC24JE). with adres 192.168.2.25
I have an WiFi SSID Sonos with adres 192.168.6.1/255.255.255.0.
I can registrate my Iphone on it an get an ip adres 192.168.6.25.
But i cannot install my Sonos with the Sonos ap. De app will not find my Sonos system.
How can i fix this.
With regards
Dennis
Solved! Go to Solution.
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
It should work by default. You can try enabling igmp snooping on the VAP. Also check the status of these commands?
config system settings
set multicast-forward enable
set multicast-ttl-notchange enable
end
# config router multicast
set multicast-routing disable
end
Hi Dennis,
Are you able to browse any website when you connect to the Sonos SSID with the client device.
Secondly did you have configured any UTM on the Sonos SSID to wan Interface firewall policy, if so kindly test with disabling the UTM and let us known if you were able to download the Sonos application.
Regards
Jamal
Created on 09-19-2022 08:48 AM Edited on 09-19-2022 08:49 AM
I have make an Firewall policy Rule from the WAN to the SSID Sonos and from SSID Sonos to WAN.
I have internet on my iphone on the SSID Sonos. Everything is working well.
I can download the Sonos app form the app store, but i cannot install my Sonos system because the app cannot find the system.
I also set the Mulitcast policy from WAN to SSID Sonos and back.
Every UTM are disabled.
With regards,
Dennis
Is your phone on the same Sonos wi-fi network when you are trying to find the Sonos system?
Yes it is
can you post output of:
show full wireless-controller vap <YOUR_SSID_NAME> | grep igmp
show full wireless-controller vap <YOUR_SSID_NAME> | grep multicast
set igmp-snooping disable
set multicast-rate 0
set multicast-enhance disable
Are your APs in bridge mode or tunnel?
AP is in tunnel mode
It should work by default. You can try enabling igmp snooping on the VAP. Also check the status of these commands?
config system settings
set multicast-forward enable
set multicast-ttl-notchange enable
end
# config router multicast
set multicast-routing disable
end
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.