Some https website can' t be accessed...

[wcbenyip]

Hi, Since last day afternoon, it' s so strange that some staff cannot access to the https website like the e-banking, webmail via https...etc. This case is happened since last afternoon, the one would keep failed to access to the same https website if he found it' s failed since last afternoon, but some other https websites are working properly~ Even the same https website he can' t be accessed to, other staff may able to access.... so it' s not talking about the issues of the https website... I have no idea now... even both of the DNS server and FG are rebooted, the result is the same~ Anyone could help and give some direction? Thanks!!

[#2]

Daniel, Do you have Deep Scan active or any proxy (specially freegate) blocked on application control? I had some application control problems with some specific bank sites. It was partially solved when we had set freegate to pass, then setted the whole proxy category to block.

[#3]

rwpatterson I just saw your post. Guess you are right. Maybe start a new thread is the best way to get some help. Thanks!

[wcbenyip]

It seems lots of people affected by this issue~ Does the one from Fortinet will keep monitoring this forum? I found his reply long time ago.... anyway, the issue in my case is fixed AFTER I upgraded my 300A box to v4.0.3,build0106 and the IPS version is 2.728~ This experience asking me to have a more detailed study in the Application Control, and maybe the Endpoint Control; both are not fully go through yet~

[Rohitchauhan123]

Please check the Firewall policy HTTPS service will be created, just disable the NAT and check..