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Slow internet with FortiClient connected to EMS

Hello all. I have a really strange thing happening. We use FortiClient with FortiCloud EMS. Some users are having internet connection issues while connected to the EMS, but only sometimes & not all sites. I was just working with one that wouldn't let Outlook connect, wouldn't do a speed test, can't even get to google. If I open FortiClient and click on Disconnect at the top everything starts working perfect. The EMS doesn't show any web threats, blocks or anything. Any ideas?



New Contributor

Am I wrong here? I still can't get it to work right without turning off FC or disconnecting. It's hard for me to understand how disabling a profile wouldn't serve the same purpose as turning off a feature that could be causing the problem. I was hoping to turn off profiles until I found the one that caused the problem and then I could selectively go through the features of that profile to find out which one causes the problem.


Hello, how have you been? I have the same problem with my forticlient and EMS app. Have you got another solution? I also need to find a way to uninstall the forticlient other than from the control panel.


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