Hi,
i updated my 100D from 5.6.0 to 5.6.3. Since then, I no longer have access to the Admin web Interface. I always get the message "ERR_CONNECTION_RESET".
Ssh, Ping and SSL VPN web Interface are working normaly.
Admin-port is 81 and admin-sport is 444.
regards
Tom
Solved! Go to Solution.
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
Hi Tom
i have same problem when i upgrade to firmware 6.04 to 6.05.
how did you put it back on the Fortigate Standard certificate ?
this is the error
[httpsd 10778 - 1565177299 error] log_error_core[439] -- [Wed Aug 7 11:28:19 2019] [crit] Can't open certificate file /tmp/admin_server.crt, nor /ssl/certs//tmp/admin_server.crt
thanks
Update: I tried to find the pid of httpsd with "get system performance top" to restart the service.
But the service is not displayed. So it does not seem to run. Can I start it manually somehow? TomDid you check the allowaccess for the interface your trying to access it on ?
and
Are you 100% sure the trusthost are allowing this access?
Ken
PCNSE
NSE
StrongSwan
You could try changing the SSL admin port
e.g. https://[FGTIP]:8765/
Clear the Fortinet certificates from the browser and also try a different browser on a different client/PC to access the admin interface
I know you have tried these methods, but for your reference here is KB for the most common admin interface issues
http://kb.fortinet.com/kb/microsites/search.do?cmd=displayKC&docType=kc&externalId=FD34688
Hi
I have already tested another port and other browsers on other PCs. Also PCs where the certificate was not installed yet.
Tom
Hi
The problem is solved. Our previously used Admin certificate was too weak. And the httpsd service had problems with it. We have now put it back on the Fortigate Standard certificate and that works.
Tom
Hi Tom
i have same problem when i upgrade to firmware 6.04 to 6.05.
how did you put it back on the Fortigate Standard certificate ?
this is the error
[httpsd 10778 - 1565177299 error] log_error_core[439] -- [Wed Aug 7 11:28:19 2019] [crit] Can't open certificate file /tmp/admin_server.crt, nor /ssl/certs//tmp/admin_server.crt
thanks
Hi seckin,
in the CLI
config system global set admin-server-cert "Fortinet_Factory"
end
regards
Tom
hi Tom
thank you so much.
regards
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.