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Tsimaniry
New Contributor

Created on ‎02-23-2024 01:43 AM

Sign with Forticloud issue

Dear All

On all of our Fortigate, This morning we were not able to connect to our devices using Sign with Forticloud option.

We'got the error below.

 

FortiCloud SAML response validation failed. The IdP certificate is not trusted.

 

does anyone have the same problem?

 

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hbac
Staff
Staff

Created on ‎02-23-2024 07:17 AM

Hi @Tsimaniry,

 

It seems that multiple customers have encountered the same issue. I would suggest opening a ticket to further investigate. 

 

Regards, 

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sd-cg
New Contributor

Created on ‎02-23-2024 07:23 AM Edited on ‎02-23-2024 07:24 AM

We are having the same problem.  Have opened a ticket.  When calling in to support to open the ticket my call was answered by a manager who said they are having a high call volume and they will call back.

Odd thing is it is working on our FortiAnalyzer.

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spoojary
Staff
Staff

Created on ‎02-23-2024 07:24 AM

Yes, this could be an ongoing issue with the fortigate cloud.

Siddhanth Poojary
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