Hello, I am setting up a fortivoice server for a client and ran into a question about setting up a queue. I need to make sure that a call in the queue is routed to one operator only if everyone else is busy for freepbx (astersik ) I can use the per-operator penalty option. It looks like this: 100,0 101,0 102,1 respectively, if operator 100 and 101 are busy, the call is transferred to operator 102
how can this be configured in the fortivoice queue? FortiVoice Firmware version v6.4.3(GA)
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.