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Muhammad5
New Contributor

Service Contract Number

Hello Support,

 

 I have purchased a used Fortigate 60E, I want to register it but i don't have any service contract. How can i get this any help ?

Technology For Good
Technology For Good
1 Solution
ozkanaltas
Valued Contributor III

Hello @Muhammad5 ,

 

First of all, you need to transfer this device to your Fortinet account. You can review this document about how to transfer used device to your account. 

 

https://community.fortinet.com/t5/Customer-Service/Technical-Tip-How-to-register-a-used-device-which...

 

After that, you can find an authorized Fortinet reseller for a license. They can provide support to you about your request.

 

You can use this tool to find resellers in your country.

 

https://partnerportal.fortinet.com/directory/

 

 

If you have found a solution, please like and accept it to make it easily accessible to others.
NSE 4-5-6-7 OT Sec - ENT FW

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If you have found a solution, please like and accept it to make it easily accessible to others.NSE 4-5-6-7 OT Sec - ENT FW
2 REPLIES 2
ozkanaltas
Valued Contributor III

Hello @Muhammad5 ,

 

First of all, you need to transfer this device to your Fortinet account. You can review this document about how to transfer used device to your account. 

 

https://community.fortinet.com/t5/Customer-Service/Technical-Tip-How-to-register-a-used-device-which...

 

After that, you can find an authorized Fortinet reseller for a license. They can provide support to you about your request.

 

You can use this tool to find resellers in your country.

 

https://partnerportal.fortinet.com/directory/

 

 

If you have found a solution, please like and accept it to make it easily accessible to others.
NSE 4-5-6-7 OT Sec - ENT FW
If you have found a solution, please like and accept it to make it easily accessible to others.NSE 4-5-6-7 OT Sec - ENT FW
Muhammad5
New Contributor

Hello,

Thanks for the reply. The serial number printed on my device is not being accepted or registration page.

Its says " Please double-check the Fortinet appliance registration number you typed in. If your input is correct and the problem persists, please submit a customer service ticket "

 

Can you help.

Technology For Good
Technology For Good
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