Self service enrollment - Read timed out

[ccsb]

Hello !

I have fortiAP 221E and FortiLAN Cloud configured with open SSID :

- FortiLAN Cloud Captive Portal

- Self-Registered Guests

When i try to create account, i got "Read timed out" error message, i still receive email with credential but no SMS.

Regards,

Stephane

FortiAP 

[FarinaAhmed]

1. Check network connectivity.
2. Verify FortiLAN Cloud configuration for Self-Registered Guests.
3. Review email settings and confirm they are working.
4. Verify SMS gateway integration and credentials.
5. Contact Fortinet support for further assistance.

[ccsb]

Can you please tell me where is SMS gateway integration ?

Until now, i didn't configured this point but i received some sms...

Thank you.

[FarinaAhmed]

Regarding SMS gateway integration in FortiLAN Cloud, it's important to note that FortiLAN Cloud does not provide built-in SMS gateway integration. Instead, you would need to use a separate SMS gateway service or provider to send SMS notifications.

To integrate an SMS gateway with FortiLAN Cloud, you would typically need to follow these steps:

1. Select an SMS Gateway Provider: Choose a reputable SMS gateway service provider that offers reliable SMS delivery services. Some popular SMS gateway providers include Twilio, Nexmo, Plivo, and Clickatell.

2. Obtain SMS Gateway Provider Credentials: Sign up for an account with your chosen SMS gateway provider and obtain the necessary credentials, such as an API key, authentication tokens, or other required details.

3. Configure SMS Gateway Settings in FortiLAN Cloud: Access the settings or configuration section of FortiLAN Cloud where SMS notifications are managed. Enter the relevant information provided by your SMS gateway provider, such as the API credentials, endpoint URLs, or other required details.

[ccsb]

Hi,

Do you know where do i could find the SMS Gateway Settings in FortiLAN Cloud please ?

Regards,

Stephane

[ccsb]

I am sorry but i do not find the SMS Gateway Settings in FortiLAN Cloud :

Regards,

Stephane