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rezafathi
Contributor II

Sdwan rules page shows nothing

Hi

Today I upgraded my fgt to 7.4.2 version but on sdwan rules page it does not show anything. In cli i can see my sdwan rules. What is wrong?

Reza F.
Reza F.
1 Solution
rezafathi

Hi

i did solve that by removing all sdwan rules from cli.

Reza F.

View solution in original post

Reza F.
17 REPLIES 17
CarlosKalyel
New Contributor II

Hi, version 7.4.2

patiphan

Agree!
I work around this by using this solution.

hussainodk
New Contributor

Could you please elaborate on the steps and describe the specific changes you made?

CarlosKalyel

Hello, of course.
On a Fortigate 200e that I updated from version 7.4.0 to 7.4.2 I had this problem on the SD-WAN page, so following this topic I deleted the rules with:

 

sdwan system configuration

configuration service

purge

end

 

After the page started working again, I tested by recreating the rules, and at a certain point I noticed that the page stopped working when adding more than one address as the origin in the rule.

However, I also have a 7.4.2 VM that I just installed, but the same problem does not occur.

HALi
New Contributor

7.4.3 same problem but randomly.....same problem on some other sections....

Dhruvin_patel

Hello Reza,

 

I understand you have a problem loading the sdwan rule page after upgrading to Fortios patch 7.4.2. 

 

There has been a known issue(ID) 0984478: SD-WAN Rules GUI Keep Loading

 

This issue is going to be resolved in patch 7.4.4. 

 

As a workaround, you can modify the sdwan rule using cli.

 

Regards!

If you have found a solution, please like and accept it to make it easily accessible to others.

Dhruvin Patel
patiphan
New Contributor

I did solve that by this step.

Root cause

-> from source or destination object on sdwan rule.

if you have many object on source/destination (more than 1 ) it not loading.

It problem only  sdwan rule is many object on source/destination.

 

Workaround

if you have many object on source/destination Please use Group object.

Solution

1. Create Group Object for sdwan rule.

2. edit only sdwan rule is to have many objects on source/destination (more than 1 ).

 -

    config system sdwan

    config service

    edit [rule id]

    set src "group object"

 next

end.

hicham-azerzou
New Contributor

the solution to your problem is to use one group object in source and destination adresses, if you use multi objects you will face the issue

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