Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
yeowkm99
Contributor

SSLVPN user issue

i have one laptop with VPN connection issue.

after connecting to SSLVPN, the user will lose Internet connection.

What i realize is that on the Ethernet settings for the SSL virtual connection ip address is 169.254.x.x instead of our usual ip address range 172.15.x.x. 

once i disconnect forticlient, the Internet connection resume.

I tested forticlient 7.0.8 and 7.2.6. both version have the same error.

removed and re-installed forticlient also do not work.

1 Solution
yeowkm99
Contributor

3 REPLIES 3
yeowkm99
Contributor

AEK
Honored Contributor II

Hello

169.254.x.x means probably VPN server didn't assign an IP to your connection.

If you have access to your remote FortiGate (VPN server) check if the SSL VPN IP pool is not saturated (may happen if many users connect at once). If this is the case then you will have to extend the SSLVPN IP pool range.

AEK
AEK
yeowkm99

what is the work around as we have users who needs to use the RSAT and forticlient 

Labels
Top Kudoed Authors