SSLVPN user issue

[yeowkm99]

i have one laptop with VPN connection issue.

after connecting to SSLVPN, the user will lose Internet connection.

What i realize is that on the Ethernet settings for the SSL virtual connection ip address is 169.254.x.x instead of our usual ip address range 172.15.x.x. 

once i disconnect forticlient, the Internet connection resume.

I tested forticlient 7.0.8 and 7.2.6. both version have the same error.

removed and re-installed forticlient also do not work.

[yeowkm99 · Accepted solution]

issue resolved after i follow this KB

Troubleshooting Tip: VPN SSL connected but no IP a... - Fortinet Community

[AEK]

Hello

169.254.x.x means probably VPN server didn't assign an IP to your connection.

If you have access to your remote FortiGate (VPN server) check if the SSL VPN IP pool is not saturated (may happen if many users connect at once). If this is the case then you will have to extend the SSLVPN IP pool range.

[yeowkm99]

what is the work around as we have users who needs to use the RSAT and forticlient