SSLVPN Error: Code=-30001010(v1.0.1041)

[DannyC624]

Hi

I'm unable to log into the VPN on my laptop, however I can login on my colleagues. When we try on my laptop we get the following error;

SSLVPN Error: Code=-30001010(v1.0.1041).
HTTPS failed(NullResponse)

HTTPS Exception: HResult=0x80072EFD
A connection with the server could not be established

We are running the same version/build of Windows and all updates have been applied. The Forticlient software has been setup through Windows > Settings > Network & Internet > VPN

[esalija]

Hi @DannyC624 ,

Please follow the KB which is related to your error - https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-SSL-VPN-certificate-issues-from-Fort...

Best regards,

Erlin

[DannyC624]

Hi Erlin

I did find this topic earlier. Despite it having the same error code the one in this example seems to relate to a problem with a certificate. My error however is an issue connecting to the server.

HTTPS Exception: HResult=0x80072F0D
The certificate authority is invalid or incorrect"

vs

HTTPS Exception: HResult=0x80072EFD
A connection with the server could not be established

I did have a look at the local certificates but neither my colleague or myself have a Fortinet one installed 

[DannyC624]

Resolved. It helps when you're given the correct IP address to connect to :)