SSL deep inspection break Instagram.com

[Tutek_OLD]

Hi,

I have on fortigate ssl deep inspection configured, certificate is installed on every client pc and this is working. 

Now I have problem when accessing instagram.com page and I found using trial and error method disabling one by one security profiles that this page is not working because of deep ssl inspection, when disabled I have access to instagram.com

My question is how could I troubleshoot problems with ssl inspections like this one, because if I go to Log & Report --- > SSL then everytime logs here are empty?

[Abdulrashidbala]

Sorry for bringing back an old discussion, but I'm searching for similar info.

[abarushka]

Hello,

Can you please elaborate whether you receives any error message while trying to access instagram.com when deep inspection is enabled? Moreover, you may consider to sniff traffic and try to reproduce the issue. It will give a hint why web-site is not loaded.