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HossTosson
New Contributor

SSL VPN

configuring ssl vpn on firewall but after finishing, i cannot connect from outside to the internal network using Forti client vpn

17 REPLIES 17
ozkanaltas
Valued Contributor III

Hello @HossTosson ,

 

What kind of error are you getting? Can you share your configuration with us?

 

Also, can you run the following commands while trying to connect to SSL-VPN and share the output with us?

 

diagnose debug application sslvpn -1
diagnose debug enable

If you have found a solution, please like and accept it to make it easily accessible to others.
NSE 4-5-6-7 OT Sec - ENT FW
If you have found a solution, please like and accept it to make it easily accessible to others.NSE 4-5-6-7 OT Sec - ENT FW
HossTosson
New Contributor

you want me to run the above commands in fortigate firewall terminal, right?

johnathan

Correct, this would be the icon in the top right of your screen that looks like this: >_

"Never trust a computer you can't throw out a window."
ozkanaltas
Valued Contributor III

Hello @HossTosson ,

 

Yes you are right.

If you have found a solution, please like and accept it to make it easily accessible to others.
NSE 4-5-6-7 OT Sec - ENT FW
If you have found a solution, please like and accept it to make it easily accessible to others.NSE 4-5-6-7 OT Sec - ENT FW
patelr
Staff
Staff

Hello @HossTosson,

 

Please review https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Possible-reasons-for-FortiClient-SSL...as this document will provide you with a quick overview of the percentage at which your connection is being terminated.  

 

Thanks,

Ronak Patel

HossTosson
New Contributor

the percentage i reach while tryin to connect is 10%

ozkanaltas
Valued Contributor III

Hello @HossTosson

 

You have a public IP address defined on the FortiGate that can be accessed from all over the world, right?

 

Or is there a device such as a router/modem in front of the FortiGate?

If you have found a solution, please like and accept it to make it easily accessible to others.
NSE 4-5-6-7 OT Sec - ENT FW
If you have found a solution, please like and accept it to make it easily accessible to others.NSE 4-5-6-7 OT Sec - ENT FW
ap

Hi @HossTosson ,

 

Thanks for confirming that you have another router in front of your fortigate.

 

Below article describes detailed steps on what you should perform next as troubleshooting steps:

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Why-SSL-VPN-connectivity-fails-at-10...

 

You can refer below article as a reference on how to configure port forwarding on your ISP router so that your SSL VPN traffic is forwarded correctly from ISP router to Fortigate:
https://community.fortinet.com/t5/FortiGate/Technical-Tip-SSL-VPN-behind-NAT/ta-p/272076

 

Cheers,

Ankit

If you have found a solution, please like and accept it to make it easily accessible to others.

 

 

 

HossTosson
New Contributor

no. i have a router in front of fortigate.

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