SSL VPN - web portal - FortiManager out of sync issue

[krzysztof]

Hi,

I have an issue with SSL VPN web portal access, related to FortiManager.

Description:

When I connect to SSL VPN web portal:

and add a new bookmark I get an "out of syc" error in FortiManager for this particular firewall:

Then I need to manually retrieve current config from the Fortigate to FortiManager and re-sync it.

Is there any workaround (other then disabling user bookmarks in the SSL VPN web portal) ?

Regards,

Chris

[chall_FTNT]

I realize this is an old post but will add a reply anyway. 

As long as auto-update is enabled on the FortiManager, such configuration changes on the FortiGate acting as SSL VPN gateway should be relayed by the FortiGate to FortiManager (at Device Manager level).  That said, the change does I believe still need to be Imported into "Policy & Objects" so this is still not very elegant.

Out of curiosity, what did you end up doing?

[vraev]

Hi @krzysztof ,
Did the auto - update is disabled in your case?

https://docs.fortinet.com/document/fortimanager/7.4.1/administration-guide/229356/auto-update-and-au...
https://community.fortinet.com/t5/FortiManager/Troubleshooting-Tip-FortiGate-is-Out-of-sync-in-the-D...
https://community.fortinet.com/t5/FortiManager/Techincal-Tip-How-to-fix-synchronization-issue-in-For...
https://community.fortinet.com/t5/FortiManager/Technical-Tip-How-to-manually-upload-FortiGate-config...
Best,