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brandonb
New Contributor

SSL-VPN Forticlient VPN Connection drops when leaving network

Is there any way to keep the SSL-VPN clients from dropping connection to the VPN server if they transition off of wifi to cellular?   

 

It doesn't seem to even attempt to stay connected or retry, it just immediately disconnects.   

 

Thanks

 

 

2 REPLIES 2
dbu
Staff
Staff

Hi @brandonb ,
I believe you can not prevent the connection drop but you can configure option Always Up (Keep Alive) in FortiClient .

If connection drops it will attempt to reconnect again.

For more information:
Save password, auto connect, and always up | FortiClient 7.2.0 | Fortinet Document Library

Regards!
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VinayHM
Staff
Staff

Hi @brandonb 

 

Check the SSL VPN portal that the user trying to connect, and enable Always Up (Keep Alive)

 

 If the connection fails, possibly due to network errors, FortiClient attempts to reconnect.

 

If you have found a solution, please like and accept it to make it easily accessible for others.

Vinay HM
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