Hello Team,
I am unable to connect to my client's VPN.
When my team in USA/Canada uses the same SSL-VPN configuration, they are able to connect to VPN successfully. At 40%, I get "SSL VPN Connection is Down".
Client has also confirmed that they are not blocking any IP from India.
I have Windows 10 Pro and Forticlient Version is 7.2.4.0972
Please help me solve this issue.
Thanks,
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Hello,
Could you please check:
OR
Regards,
Dear raghav-verma,
Is the issue with all the machines and users? Kindly refer to the document provided by Anthony_E if you just need to click "Yes" to accept the untrusted certificate acknowledgement.
If still the same despite of that, kindly follow our troubleshooting article to debug sslvpn.
https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-SSL-VPN-Troubleshooting/ta-p/189542
Regards,
Denice
Hello @raghav-verma
Please check below-mentioned article. Generally, if the SSLVPN stuck at 40%, then it is usually a certificate related issue.
regards,
Sheikh
Still getting below errors. I have checked all SSL and TSL in my Internet Options too. Mine is free version 7.2.4.0972.
7/2/2024 6:34:02 PM warning sslvpn CSslvpnAgent::InitPipeHandle() 137 CreateFile() failed.. LastError=231
7/2/2024 6:34:02 PM error sslvpn Failed to connect to SslvpnDaemon, LastError=0
7/2/2024 6:34:02 PM error sslvpn CSslvpnAgent::Initialize() 178 InitPipeHandle() failed.
Settings Page. Please advise.
Hello,
For your login, are you using SAML SSO or just with a user that is referenced on your FortiGate?
It is possible that you are encountering an issue with FortiClient 7.2.4. You may try to download a lower version of FortiClient in the support portal and kindly try if it would connect.
Thank you.
Using a user to login.
I am not eligible to download an older version. Getting below message on Support Portal.
Hello,
Downloading a lower version of FortiClient would require a product covered by Fortinet support contract. You may contact the email provided in the message so you can work with our customer service team.
Thank you.
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