SSL VPN Connection Loss - not able to re-establish

[mschau]

Hi!

Sometimes my SSL connection goes down and I cannot re-establish the connection again. I've got restart the whole Laptop to be able to reconnect. 

It's not dependent to a single device or specific Forticlient version - there are several other clients which also have sporadically the same problem. 

Any ideas?

Thanks in advance,

Markus

[EMES]

Hi mark,

What version of FortiClient and FortiGate Firmware? Have you checked the basics, I had an instance where DNS was stale and when I tried to reconnect DNS would still try to talk to the DNS servers from the VPN. For it going down though you can probably turn on logging within the forticlient by going to File > Settings and changing the log level to Debug. Recreate the situation and review the log file, It might point you in the right direction.

[mschau]

Hi!

Thanks - will try that!