SSH Fortigate blocked only for admin accounts - Fortinet Community

Support Forum

The Forums are a place to find answers on a range of Fortinet products from peers and product experts.

I am having issues with SSH access on Fortigate.

When I log in via LDP, it works correctly.
However, when I use a "local account," I get the following error on Fortigate after entering the username:

Administrator pam login failed from ssh(XXXXX) because of blocked IP

I should mention that I am using the "Restrict login to trusted hosts" option with the correct IP already configured, and the IP shown in the log as failed does not match the one I am accessing from. Could you help me understand what is happening?

39

1 REPLY 1

Does SSH to the FortiGate work without Trusted Host configured?

Is SSH Administrative Access enabled on the FortiGate's interface?

**If you come across a resolution, kindly show your appreciation by liking and accepting it, ensuring its accessibility for others**

26

Top Kudoed Authors

User

Count

2588

1380

796

658

455

Broad. Integrated. Automated.

The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.

Copyright 2025 Fortinet, Inc. All Rights Reserved.