SOLUTION - FortiClient Console Pop-up Annoying or Intrusive

[Pro_IT_Support]

PROBLEM:  Customer reports FortiClient Console launches at random intervals throughout the day interrupting work flow.

BACKGROUND:  I had a customer who complained that FortiClient continued to pop-up at random intervals and was disrupting conference calls, Zoom meetings, YouTube videos, web surfing, etc.  We could reproduce the issue but not trigger the behavior with any repeatability.

SOLUTION:  Disable the option in the Endpoint Profiles => System Settings => User Identity Settings for "Notify Users to Submit User Identity"

 

[Pro_IT_Support · Accepted solution]

It is worth noting that the default for this setting is disabled.  Meaning my issue was self-inflicted.