SNMP Fortigate : timeout - not responding..

[intra79]

I would like to request information from my Fortigate via the SNMP protocol, so I configured the protocol, community etc. on the web interface, then activated the protocol on an internal interface to make it operational. However, I have no answer from my Fortigate during the requests: Timeout,...

I don't used VDOM

[FortiNitish]

You can capture traffic in your fortigate on port 161 and 162 and check if you are receiving the first packet from SNMP manager .

Since you have mentioned you are getting timeout errors, if you have trusted hosts enabled at all, then you will need to add the IP of your polling/trap server as a trusted host.

[parteeksharma]

Hi intra79,
If trusted host is enabled on fortigate devices, then you need to allow the server IP in trusted host list. Kindly check below link for more details:

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-SNMP-fails-due-to-trusted-hosts/ta-p...

Also please let us know if Fortigate is configured in HA environment?

Regards,
Parteek