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intra79
New Contributor

SNMP Fortigate : timeout - not responding..

I would like to request information from my Fortigate via the SNMP protocol, so I configured the protocol, community etc. on the web interface, then activated the protocol on an internal interface to make it operational. However, I have no answer from my Fortigate during the requests: Timeout,...

 

I don't used VDOM

 

2 REPLIES 2
FortiNitish
Staff
Staff

You can capture traffic in your fortigate on port 161 and 162 and check if you are receiving the first packet from SNMP manager .

 

Since you have mentioned you are getting timeout errors, if you have trusted hosts enabled at all, then you will need to add the IP of your polling/trap server as a trusted host.

parteeksharma

Hi intra79,
If trusted host is enabled on fortigate devices, then you need to allow the server IP in trusted host list. Kindly check below link for more details:

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-SNMP-fails-due-to-trusted-hosts/ta-p...

Also please let us know if Fortigate is configured in HA environment?

Regards,
Parteek

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