Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
TuncayBAS
Contributor II

SMTP connection and Session Timeout

Hi, my FGT-200A firewall protection email server. if SMTP AV protection is enabled then returning error message. Outlook and Outlook express SMTP error is " Your server has unexpectedly terminated the connection" now SMTP connection is session timeout down from 300 to 10 and very speed. also for SMTP AV disabled is no problem but not virus protection and no error. BUT DANGER (smt virus activity) Why ? AV update version 6.438 are you AV signatures is bug ? Thanks
Tuncay BAS
RZK Muhendislik Turkey
FCA,FCP,FCF,FCSS
Tuncay BASRZK Muhendislik TurkeyFCA,FCP,FCF,FCSS
4 REPLIES 4
abelio
SuperUser
SuperUser

Why ? AV update version 6.438 are you AV signatures is bug ?
to discard that posibility I would try downgrading AV version and check again

regards




/ Abel

regards / Abel
TuncayBAS
Contributor II

AV Signature : 6.446 this time av 6.438 but problem is yet continued
Tuncay BAS
RZK Muhendislik Turkey
FCA,FCP,FCF,FCSS
Tuncay BASRZK Muhendislik TurkeyFCA,FCP,FCF,FCSS
Not applicable

version 2.80 or 3.0 ?
TuncayBAS
Contributor II

version 2.8 AV : 6.450
Tuncay BAS
RZK Muhendislik Turkey
FCA,FCP,FCF,FCSS
Tuncay BASRZK Muhendislik TurkeyFCA,FCP,FCF,FCSS
Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors