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LourensL
New Contributor II

SDWAN Rules not loading. Circle of Death

Good Day Guys,

 

I am having a problem accessing the SDWAN rules on my Fortigate 200F. This happened before, restarted the device but this time round after restarting it, still not working. Any suggestions?Spinning Wheel. Nothing happens.Spinning Wheel. Nothing happens.

1 Solution
ozkanaltas
Valued Contributor II

Hello @LourensL ,

 

If you use 7.4.2 or 7.4.3, this is a bug. You can review this kb about this bug.

 

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-SD-WAN-Rules-GUI-Keep-Loading-after/...

If you have found a solution, please like and accept it to make it easily accessible to others.
NSE 4-5-6-7 OT Sec - ENT FW

View solution in original post

If you have found a solution, please like and accept it to make it easily accessible to others.NSE 4-5-6-7 OT Sec - ENT FW
4 REPLIES 4
ozkanaltas
Valued Contributor II

Hello @LourensL ,

 

If you use 7.4.2 or 7.4.3, this is a bug. You can review this kb about this bug.

 

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-SD-WAN-Rules-GUI-Keep-Loading-after/...

If you have found a solution, please like and accept it to make it easily accessible to others.
NSE 4-5-6-7 OT Sec - ENT FW
If you have found a solution, please like and accept it to make it easily accessible to others.NSE 4-5-6-7 OT Sec - ENT FW
LourensL
New Contributor II

Thank you @ozkanaltas 

LourensL
New Contributor II

@ozkanaltas Any idea when this will be resolved or should I just downgrade to a previous version?

ozkanaltas
Valued Contributor II

Hello @LourensL ,

 

This issue will be fixed in version 7.4.4. But I don't know when will this version released.  You can downgrade your version (this is not suggested) or you can open a ticket to support. Maybe they can provide an interim build to you. 

 

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-SD-WAN-Rule-page-not-loading-after-u...

 

 

If you have found a solution, please like and accept it to make it easily accessible to others.
NSE 4-5-6-7 OT Sec - ENT FW
If you have found a solution, please like and accept it to make it easily accessible to others.NSE 4-5-6-7 OT Sec - ENT FW
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