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LourensL
New Contributor II

Created on ‎04-26-2024 01:00 AM

SDWAN Rules not loading. Circle of Death

Good Day Guys,

 

I am having a problem accessing the SDWAN rules on my Fortigate 200F. This happened before, restarted the device but this time round after restarting it, still not working. Any suggestions?Spinning Wheel. Nothing happens.Spinning Wheel. Nothing happens.

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ozkanaltas
Valued Contributor III

Created on ‎04-26-2024 01:02 AM

Hello @LourensL ,

 

If you use 7.4.2 or 7.4.3, this is a bug. You can review this kb about this bug.

 

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-SD-WAN-Rules-GUI-Keep-Loading-after/...

If you have found a solution, please like and accept it to make it easily accessible to others.
NSE 4-5-6-7 OT Sec - ENT FW

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If you have found a solution, please like and accept it to make it easily accessible to others.NSE 4-5-6-7 OT Sec - ENT FW
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ozkanaltas
Valued Contributor III

Created on ‎04-26-2024 01:02 AM

Hello @LourensL ,

 

If you use 7.4.2 or 7.4.3, this is a bug. You can review this kb about this bug.

 

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-SD-WAN-Rules-GUI-Keep-Loading-after/...

If you have found a solution, please like and accept it to make it easily accessible to others.
NSE 4-5-6-7 OT Sec - ENT FW
If you have found a solution, please like and accept it to make it easily accessible to others.NSE 4-5-6-7 OT Sec - ENT FW
726
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LourensL
New Contributor II
In response to ozkanaltas

Created on ‎04-26-2024 01:03 AM

Thank you @ozkanaltas 

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LourensL
New Contributor II
In response to ozkanaltas

Created on ‎04-26-2024 01:05 AM

@ozkanaltas Any idea when this will be resolved or should I just downgrade to a previous version?

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ozkanaltas
Valued Contributor III
In response to LourensL

Created on ‎04-26-2024 01:08 AM

Hello @LourensL ,

 

This issue will be fixed in version 7.4.4. But I don't know when will this version released.  You can downgrade your version (this is not suggested) or you can open a ticket to support. Maybe they can provide an interim build to you. 

 

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-SD-WAN-Rule-page-not-loading-after-u...

 

 

If you have found a solution, please like and accept it to make it easily accessible to others.
NSE 4-5-6-7 OT Sec - ENT FW
If you have found a solution, please like and accept it to make it easily accessible to others.NSE 4-5-6-7 OT Sec - ENT FW
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