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Sego
New Contributor II

Rustdesk issue

Hi all,

 

i have stubborn customer insisting on Rustdesk as a support tool for desktop support.

Advising him of migration to Anydesk or something similar didnt helped.

So, question:

FG80f configured to allow necessary ports (21114-21119) are configured, nothing is blocked:

 

4Community.png

 

On link below is instruction about similar issue, configured for that particular policy without help:

ArticleID 274423

 

 

All security profiles are disabled, pure NAT internet access without restrictions.

So, i can confirm that Rustdesk is not blocked, on diagnose flow also didnt saw anything unusual, but tbh what should i diagnose.

Did somebody else had similar issue with Rustdesk?

 

ty,

Drazen

 

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