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REDSCT
New Contributor

Root and Leaf Mesh not connecting at all

Hi

Im having a problem that is doing my absolute head in.

I have two U431F-v6.2-build0281

 

Ive been following this https://docs.fortinet.com/document/fortiap/7.0.4/fortiwifi-and-fortiap-configuration-guide/124271/co...

 

Everything is fine up to changing the type, add ssid and passwd then reboot, either via the cli or gui

 

When I connect via the console to see whats going on .. it seems to have dropped all of its configuration around the profile, so im assuming it will never connect

 

When i do things like 

cw_diag -c mesh

cw_diag -c radio-cfg

 

all the config is back to default.

 

Even when checking the date, apparently its 1970 Jan 1

 

Im fairly new tho this but for the life of me, no matter what I do, I cant even get this to remotely work.

I have to factor reset it, physically plug it back into fortigate and mess around.

 

Any direction that i could be pointed in would be fantastic.

SCT

8 REPLIES 8
Anthony_E
Community Manager
Community Manager

Hello REDSCT,

 

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

 

Regards,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello,

 

If I may ask you, I see that the release you are using is 6.2 and the guide is for 7.0.4.

 

Did you try to upgrade your two FortiAPs?

 

Regards,

Anthony-Fortinet Community Team.
REDSCT

Hi Anthony

 

I probally should have mentioned all the models

The 2 x APs are FortiAP U431F on version - PU431F-v6.2-build0281

My Fortinet60F is on version FortiOS v7.0.3 build0237 (GA)

 

I have read both versions of the guide and they seem very similar.

When I line up the support matrix hopefully im on the correct versions. I noticed the U Models dont go past 6.2

 

REDSCT_0-1657540868300.png

 

 The non U models seem to go up to 7.0.2.  Im guessing this is the incorrect firmware version for my model.

 

REDSCT_1-1657541110072.png

 

 

Thanks

REDSCT
New Contributor

Hi Anthony, any updates? thanks

rmittal
Staff
Staff

Hello REDSCT,

 

Please refer to the below link:

https://community.fortinet.com/t5/FortiAP/Technical-Tip-How-to-configure-MESH-with-FortiAP-on-FortiG...

 

Regards,

Rahul Mittal

REDSCT
New Contributor

Thanks for the link

 

I've noticed a few things that might affect it.  So ill make these changes

I dont have broadcast SSID on, I didnt think it would affect it  but will turn it on

I used Radio1 as my mesh, I thought I saw that somewhere in the documentation.

I didnt set an IP via the commandline

Im assuming the : are a typo?

 

cfg -a MESH_AP_TYPE:=1

cfg -a MESH_AP_SSID:=MESH

cfg -a MESH_AP_PASSWD:= test1234

 

Ill also udate the fortios and fortiap firmwares to 7.2 fortiOS and 6.2.4 for the U431 AP and see if that helps any

 

Thanks again

rmittal

Hi REDSCT,

 

You can use any radio for the mesh setup, Only thing to make sure is both ap's are able to see each other.

Thanks for highlighting the missed detail:

I have corrected that now.

 

it should be like below:

cfg -a MESH_AP_TYPE=1

cfg -a MESH_AP_SSID=MESH

cfg -a MESH_AP_PASSWD=test1234

 

Regards,

Rahul Mittal

REDSCT
New Contributor

Hi

 

Im not sure what has fixed it, but it seems to be sorted.

Not sure if it was

- Firmware update

- Broadcast SSID is now on

- Separate AP Profile, I was just using the default for both

 

Whatever it was, it seems to be ok now.

Thanks for the assistance, I might try and isolate it later on.

 

The broadcast SSID is the more annoying one as I dont want this to pop up on peoples devices, but ill have a play around, its not a big deal.

 

Thanks again for the help

SCT

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