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[tou_di]

Hi! I' m trying to install the FortiClient - new version. At the end of the installation gives me an error " Installation failed." I am so on a few computers. I noticed that the installation stops when installing drivers. Does anyone know of any solution to this problem.

[abelio]

hello and welcome, there' re some previous FC installed in those machines?

[tou_di]

Hi! No. This is the first installation. I noticed that I can install to version 4.0.047. And then nothing. Log in WinXP: App error: Forticlientsetup_4.2.0.0250.exe Faulting application, version 0.0.0.0, faulting module ntdll.dll, version 5.1.2600.5755, fault address 0x00010a19. DrWatson: Application D: \ FortiClientSetup_4.2.0.0250.exe generated an application error. The error occurred on 12/03/2010 @ 14:20:58.015. The exception generated was c0000005 at address 7C910A19 (ntdll! wcsncpy). Ant: Detection of product ' {C2FAE67B-9C91-4C88-91C6-37E4D5F50FE9} " , the" Basic " component" {CE021275-3994-49D5-9F8C-3C9D61F6863E}' failed. The resource ' C: \ WINDOWS \ system32 \ drivers \ fortidrv.sys " does not exist. Log Forti: === Logging stopped: 2010-12-03 2:20:55 p.m. === MSI (c) (F0: 14) [14:20:55:578]: Note: 1: 1708 MSI (c) (F0: 14) [14:20:55:578]: Product: FortiClient Endpoint Security - Installation failed. MSI (c) (F0: 14) [14:20:55:578]: Grabbed execution mutex. MSI (c) (F0: 14) [14:20:55:593]: Cleaning up uninstalled install packages, if any exist MSI (c) (F0: 14) [14:20:55:593]: MainEngineThread is returning 1603 === Verbose logging stopped: 2010-12-03 2:20:55 p.m. ===

[optimizzz]

did you try the latest one 4.2.2.267? https://shop.fortinet.com/Showpage.do?page=download

[woozone]

Hello there! i ran into the same problem while trying to install the FortiClient on XP. (FortiClientSetup_4.2.2.0267.exe) (No version of forticlient was ever installed on this system before) any idea what could be the cause of this?

[woozone]

above problem solved by " repairing windows installer" on that machine. see http://www.ehow.com/how_4842153_repair-windows-xp-installer-free.html *edit: this works only when it' s stuck at installing the drivers, now it' s stuck on " starting services" on another machine.. version 4.1.3 seems to work fine though on said machines.