Dear all,
Something strange had happened to us. The firmware of our unit (FG-600D) is 6.2.5
I can successfully update all of my fortiguard signatures except Application Control via CLI and a TFTP Server.
I tried to update Application Control signatures several times but I got an error which has been attached to this post.
The error is Get other objects from TFTP server ok. Command Fail. Return Code -85.
Any help would be really appreciated.
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Hi, exactly same error on Fortigate 50B while updating AV.
I reported a new mantis bug to track this: #076920
Work around maybe is to keep on retry or use ftp instead.
Created on 12-17-2021 07:56 AM Edited on 12-17-2021 10:20 AM
Did not work out. Is there something wrong in my command? Wrong package? Can I find CLI Error Codes for this old model v4.0,build0694,161108 (MR3 Patch 19)?
Can enable the following CLI command and check if the error still happens:
FGVM32 # diagnose autoupdate downgrade enable
Update downgrade enabled
Same error.
FGVM32 # diagnose debug application update -1
Debug messages will be on for unlimited time.
FGVM32 # diagnose debug enable
Then execute the update pkg again. Thanks.
Created on 12-19-2021 08:45 AM Edited on 12-19-2021 09:07 AM
I did factory reset.
A3_FG # show antivirus settings
config antivirus settings
set grayware enable
end
Created on 12-19-2021 11:05 AM Edited on 12-19-2021 11:10 AM
Something strange... I managed to update with GUI. I used package vsigupdate-OS4.2.3_89.791.ETDB.Low.pkg. First it updates AV definitions and AV engines shows version like "0".
Second try same package and it update AV engine. Amazing...
What is the difference between these vsigupdate-OS4.0.0_89.791.ETDB.Low.pkg vs. vsigupdate-OS4.2.3_89.791.ETDB.Low.pkg in Fortigate 50B v4.0,build0694,161108 (MR3 Patch 19)?
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