Hi,
Does anyone know what history log field "resolved" means? Emails from our exchange server go out through FML in gateway mode, and they get through without problems (action for outbound mails is BYPASS), but all outgoing mails in history log have same status in resolved field - FAILED. Other statuses for incoming is OK for good mail, FAIL and FORGED usually means spam because of some sort of DNS mismatch.
It is DNS resolving issue, but I dont konw why internal exchange isnt resolved. Nslookup form FML shows good PTR and A records. We use internal DNS servers, and all works well exept this thing. Nowhere in documentation is clearly stated what RESOLVED resolves (IP to DNS name, helo/ehlo banner to PTR or some other combination).
This is log example:
Column Content
# 14884
Date 2015-05-21
Time 13:21:47
Classifier Not Spam
Disposition Accept
From xxx@domain.com
To xxx@otherdomain.com
Subject Subject Subject
Session ID t3MBLlQt023378-t3MBLlQu023378
Client [192.168.x.x] - real IP is here, belonging to Exchange server not sure why it isnt resolved to name
Destination IP 192.168.x.x - Fortimail address
Length 63609
Direction out
Mailer mta
Policy IDs 2:4:0
Resolved FAIL
Log ID 0200023379
Level information
Type statistics
Thanks,
Ivan
Solved! Go to Solution.
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
By default the Fortimail won't try resolving private IPs (including reverse lookup)
Try the following at CLI:
#config system dns
#set private-ip-query enable
#end
By default the Fortimail won't try resolving private IPs (including reverse lookup)
Try the following at CLI:
#config system dns
#set private-ip-query enable
#end
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