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Reset fortigate
Hello Guys,
I am facing a big problem with our Fortigate 60F. I cannot access it. When I plug in the console cable, I cannot access the interface. Also, when I plug an Ethernet cable directly into my laptop, I still cannot access the Fortigate interface. The lights do not light up. I tried resetting it using the button, but nothing happens.
I appreciate your assistance.
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FortiGate
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Hi Xook
If you want to do a factory reset then follow this procedure:
Also you need a console cable and a tool to access the console terminal, like putty (serial 9600).
If this doesn't help then you should open a ticket fore hardware replacement.
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Hi @xook ,
You may follow the guide below to access the device via console.
https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-connect-to-the-FortiGate-console-po...
Try to reboot the device and check the logs from console access.
If there is no response from console / serial port and you still have valid license and subscription, I suggest to create a technical ticket to further check the issue and possibly request for RMA.
Arnold Dimailig
TAC Engineer
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Hi xook,
Did you keep the button pressed before the 30 seconds after you connected the FGT to power?
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It seems you've covered most troubleshooting steps for your Fortigate 60F. If the console and Ethernet access methods aren't working, a factory reset might be necessary. My friend recommended https://domypaper.com when I was struggling with my coursework. The service was outstanding. The writer followed all my instructions and delivered a high-quality paper that earned me a top grade. I will definitely use this service again.
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