Reset fortgate 100 to factory settings

[#1]

I have locked up a fortigate 100 firewall device and I need to know how to reset it without logging on to the device. Thanks for any advice.

[#2]

You can' t, There is no button like other firewalls. You have to login.

[wcbenyip]

There is a " restore" option in the LCD Panel, it' s no harm to try~ (I didn' t try before)

[RickP]

There is a " restore" option in the LCD Panel, it' s no harm to try~ (I didn' t try before)

But the OP' s using an FGT-100 which has no LCD... The only other thing I can think of is to load the firmware (whether the same version or not) via the boot-time TFTP option. That resets the configuration and does not require a log in.

[#5]

Why don' t you want to logon to the device? If it' s because of a lost password, there is a way to reset it from the console. Any kind of factory reset, new firmware or otherwise will need some kind of console access.

[Don_FTNT]

Do you mean locked up and all you want to do is reset/reboot, or from start up its locked up? If you just want to reset the defaults you have to log in, or as RickP suggested, TFTP a new firmware image. If you just need a reboot, and don' t want to or can' t log in, you could always just unplug the thing. Its not the best solution, as its always best to let the system shut down first, but in a pinch, its an option. In any event, a little more info on the situation will help.

[#7]

I was trying to do a configuration that will not allow me to even get to the logon page. I will have to find the docs on how to load new firmware.

[#8]

Let me explain a little better. I was configuring the firewall in a non-conventional setup and made a configuration change that will not allow me to connect to the logon page. I know on WatchGuard you can plug a cable in to port 1 and WAN1 for 30 seconds and that will reset the configuration. But again I will have to find the documentation on loading firmware via tftp.

[#9]

plug the console cable between it and a PC. connect with hyperterminal (8-n-1-9600, com 1) and reboot the FG box. once you log in, type : execute factorydefault

[UkWizard]

plug the console cable between it and a PC. connect with hyperterminal (8-n-1-9600, com 1) and reboot the FG box. once you log in, type : execute factorydefault

I think you mean; execute factoryreset