Reset Admin password

[MeHere]

Hi,

Switch details as follows:

Model: FortiSwitch-108E-POE

Firmware version: v7.0.3,build0058

Stand alone mode.

We have a situation where an admin changed the password and has since left and is not contactable.

I have tried pressing <space> during boot (no login prompt came up for me to use the maintainer account as with the Fortigates) and get presented with this menu:

[G]: Get firmware image from TFTP server.
[F]: Format boot device.
[I]: Configuration and Information.
[U]: Upgrade BIOS image.
[R]: Reboot FortiSwitch.
[Q]: Quit menu and continue to boot.
[H]: Display this list of options.

If I press [I] I get this menu

[S]: Set serial port baudrate.
[C]: Set DHCP Enabled.
[E]: Set restricted mode.
[T]: Set menu timeout.
[P]: Ping an IP address.
[R]: Reset environment to default.
[U]: Upgrade component firmware.
[I]: Display hardware information.
[B]: Display boot information.
[Q]: Quit this menu.
[H]: Display this list of options

Is there a way to change the admin password?

thanks

[anikolov]

Hello MeHere,

Please try the following KB:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-change-the-admin-password-on-the-Fo...

Let us know if this helps.

Regards,

[MeHere]

This does not help, as I stated this is a stand alone system. The instructions you have provided are for a system managed by a fortigate.

[manasac · Accepted solution]

Hi @MeHere 

Currently, there is no option to reset the admin password of Fortiswitch.

Use [R]: Reset environment to default from the menu during bootup, this will reset the password along with the config.

[MeHere]

Thanks @manasac, I have a backup so can make it work as the setup is not that complicated.